In FY20 we invested significantly in understanding where there are opportunities in our current culture to maximise performance for Vicinity.
As part of this process, we conducted conversations with our Executive Committee and Senior Leaders and invited over 300 team members to participate in culture, values and behaviours workshops nationally. These conversations had high levels of engagement and along with data collected from previous employee surveys, enabled us to define what our desired culture state is for Vicinity. This will provide a foundation for our focus on a high performance culture into FY21.
Our culture was tested during FY20 through the start of the COVID-19 pandemic. Reassuringly, as part of our COVID-19 ‘pulse check’ surveys, we measured our team members’ levels of company confidence. In the surveys run between March and June 2020, our people reported a level of company confidence of 92 per cent in March, 78 per cent in April and 82 per cent in June, reflecting favourably on our response to the pandemic.