Developing talent and capability

In order to successfully deliver our Group level strategy and navigate future business challenges, we must invest in the talent, capabilities and creativity of our people.

Investing in the skills and capabilities of our people is an important part of providing engaging and meaningful careers at Vicinity.

We strive to create an environment where ‘work is learning and learning is work’. Our 70-20-10 learning model promotes a mix of formal and informal learning through practice, people and programs.

Personal development plans are established annually and are built collaboratively by employees and people leaders.  All permanent employees have such plans in place, which identify their career development goals and document a proposed plan of learning opportunities to help them achieve their objectives.  Regular check-ins between employees and people leaders occur during the year to ensure our people are on track to achieve the objectives documented in their development plans.

Our permanent employees receive formal performance reviews twice a year, which informs their reward payments and learning and development objectives for the year ahead. Employee performance is evaluated against key activities and projects required to be delivered, as well as employee behaviour in line with Vicinity’s values.


of permanent employees received a performance review in FY17

Learning and development

Vicinity invests in our people by offering a selection of internal training programs as well as funding for external role specific training as required.

During FY17 we offered a number of internal education programs, including Conversations That Matter, Real-time Working, Everyday Leader Program and People Leader Training.  See FY17 Performance Pack for more information on employee training provided.

Our permanent employees are also eligible for financial assistance and study leave for enrollment in external programs that support their development plans and improve their overall contribution to the company and its strategic direction.


percentage points increase in satisfaction with learning and development in this year’s engagement survey



Average hours of internal training per employee in FY17, up from 5 hours in FY16


Building future leaders

Leadership has been a key focus for Vicinity this year.

Twice a year we hold senior leader forums – a two-day conference where our senior leaders come together and strategise for the future of our business. We have also introduced monthly meetings of senior leaders in order to encourage collaboration and provide regular updates on key business activities.  

We also completed our first Everyday Leader Program this year. The program involved more than 50 senior leaders mentoring over 200 managers across our business, which has developed and improved the coaching skills of our leaders, and building leadership skills and behaviours of managers.

New capability framework

To ensure our learning and development offerings and practices are aligned to strategy and business needs, we have built a new capabilities framework which identifies a set of behaviours and capabilities needed in our people in order to realise our business strategy. 

We monitor the effectiveness of our learning initiatives through training evaluations, the annual employee engagement survey, and direct employee feedback, which help us continually shape our future learning and development activities.


Discovery, a new learning and development philosophy and program, was launched to encourage our people to adopt a growth mindset and develop their skills and capabilities by listening, sharing, reading, experiencing and exploring.  

The program includes an online portal which provides access to a library of resources that help our people to develop the values and capabilities that are key to delivering Vicinity’s Group strategy as well as build their career and personal development goals. 

Among its many features are internal training programs, knowledge sharing across business units, skilled volunteering, and access to leading learning platforms such as LinkedIn Learning and GetAbstract.